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Product Training by Geberit is a tool used to inform, educate, and improve the product knowledge and skills of our customers and also of the employees of Geberit China.

State of the art sanitary technology does not mean a difficult installation or a big headache for you.
We are not only quoting the norms and pointing out the critical fields, we are offering practical solutions too. We are putting special emphasis on the daily handling of our products. We are offering the right course for each target group.

2010 Training Course

Target group:
For all new Geberit employees and distributors
Goal:
Impart the Geberit philosophy of each product. Develop a common thinking and acting according to the company culture. Fully understand the products and product range both theoretically and practically. Furthermore new employees can meet with various responsible persons from different departments.

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Topics:

- Welcome to Geberit, company introduction (by management team)
- Factory tour (including showroom & laboratories visit)
- Market intelligence (knowledge on sanitary & piping, not focus on Geberit)
- Geberit business model and distributor role
- Process for technical & after sales service support in projects
- Product ordering process
- Overview Geberit quality system
- Get to know the product lines
- USP & FAB of different products
- Product strategy for different building types
- Marketing SSP
- Demonstration hydraulic tower
- Reference objects
- Retail flagship store visit
- Practical tasks

Duration: 5 days
Location: Shanghai
Number of participants: min.5 / max.20 participants
Costs: No course costs will be invoiced

Target group:
- Visited the General Course or as a refresher
- Geberit sales, application engineers, technical advisors, marketing and distributors
Goal:
The participants know how to promote Pluvia system and SFD system

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Topics:

- Why to choose Geberit Pluvia system (USP)
- Different role players in a project
- Sales arguments in different sales situation and building application (e.g. for designing - - institute, contractors, developers..)
- How to use the related standards as Geberit sales weapon
- Competitor analysis
- Standardized bidding documentation
- How to take advantage of Geberit sales support (e.g. marketing tools, factory facility, TA etc)
- PIF regarding customer visit, seminar, fair & PR event
- Sales skills*: business manner, communication & presentation skill, cross thinking, project/distributor management etc.
- Case study
- Reference objects

Duration: 2 days
Location: Shanghai
Number of participants: min.5 / max.20 participants
Costs: No course costs will be invoiced

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Topics: (Pluvia system)

- Types & application on roof drainage in various buildings (not focus on Geberit)
- Material technology
- GB water drainage & siphon drainage standard learning
- System hydraulic design and calculation (incl. material)
- Proplanner introduction
- How to use product catalogue & blue book
- F.A.B of Geberit Pluvia from technical side
- Working process in cooperation with designing institute
- Installation regulation & project management on site
- Geberit & distributor role in quality control
- Case study
- Practical tasks

Topics: (SFD system)

- In-house drainage application in different types of buildings
- Sanitary technology (not focus on Geberit)
- GB in-house water drainage standard learning
- Bathroom layout & system design (incl. material calculation)
- How to use product catalogue & blue book
- F.A.B of Geberit same floor drainage from technical side
- Installation process & quality control
- Geberit & distributor role in project management on site
- Case study
- Practical tasks (incl. maintenance PL11, PL13, PL14)

Duration: 3 days
Language: Chinese
Location: Shanghai
Number of participants: min.5 / max.20 participants
Costs: No course costs will be invoiced

Target group:
- Have attended the Commercial Basic Course or as a refresher.
- Geberit sales, product managers and distributors
Goal:
To improve the management skill and upgrade sales skills. The participants can also share the sales experience and respective market strategy.

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Topics:

- Industry news track (competitive market)
- Typical case study
- Management experience sharing
- External training
e.g. Time & Pressure Management, Communication & Negotiation Skills, Team Management & Motivation, Sales Mind Control, Planning & Work Optimization etc.

Duration: 2 days
Language: Chinese
Location: Shanghai
Number of participants: min.4 / max.15 participants
Costs: Pending, external guest speaker fee might be charged

Target group:
- have attended the Technical Basic Course or as a refresher
- Geberit application engineers, technical advisors, product managers and distributors
Goal:
The participants are able to design various systems, to teach their customers and assist them to find the right solution, supervise a site installation and guide installers throughout the installation.

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Topics: (Pluvia system)

- Isometrics design
- Roof/building structure study
- How to reduce the cost via optimizing system solution
- Geberit material management on construction site
- Competitor products & system comparison
- Technical bidding specification
- Installation technique
- Correction of installation mistakes
- Operational and functional testing on site
- Experience sharing in technical issues
- Practical tasks

Topics: (SFD system)

- Bathroom planning: system design and layout
- Construction floor structure & wall material study
- Water proof and floor drain in various situations
- Geberit material management on construction site
- Technical bidding specification
- Piping material technology
- Noise & Fire protection
- Installation technique & quality check
- Correction of installation mistakes
- Operational and functional testing on site
- Case study
- Experience sharing in technical issues
- Practical tasks

Duration: 3 days
Language: Chinese
Location: Shanghai
Number of participants: min.5 / max.20 participants
Costs: Pending, external guest speaker fee might be charged

Target group:
- For employees and distributors, who are engaged in water supply business
- Geberit sales people, application engineers, technical advisors, marketing and distributors
Goal:
The participants can fully understand the product range and the industrial application areas. They have knowledge about the quality requirements of the Geberit Mapress products and enlarge their competence in water supply system areas.

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Topics:

- Market intelligence on water supply system
- Material and its application
- Chinese standard design and layout
- Specific local standards and regulations
- Necessary parameters of water supply system
- Mapress application area
- Sales arguments of Geberit Mapress
- Installation: pressing tools
- How to use product catalogue
- Reference objects
- Daju island production site visit
- Practical tasks

Duration: 2 days
Language: Chinese
Location: Shanghai
Number of participants: min.4 / max.15 participants
Costs: No course costs will be invoice

Target group:
- For all Geberit employees and distributors who have visited the General Course or as a refresher.
- Geberit sales people (including retail sales), application engineers, after sales service team, technical advisors, marketing and distributors
Goal:
The participants are able to recommend their customer the right solution, and solve the basic technical problem on site in case of emergency.

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Topic:

- Product range overview
- Chinese standard and regulation in public bathroom
- Geberit Know-How: innovation, hygiene, water-saving etc.
- Electronics: technical performance data
- F.A.B of Geberit sensor products
- Competitor comparison
- Installation instructions
- How to use the brochure, product catalogue & blue book
- Maintenance / Spare parts
- Before & After-sales FAQ
- Practical tasks

Duration: 2 days
Language: Chinese
Location: Shanghai
Number of participants: min.4 / max.15 participants
Costs: No course costs will be invoice

> 2010 Timetable - Customer

> 2010 Timetable - Geberit Employee